Emergency Contact Details
If you need emergency assistance from the Embassy, then contact us immediately. Our telephone number is: +971 (0) 2 4958200.
If you require emergency assistance at the weekend or on a public holiday, you will be asked to leave a message on the answering machine. The answering machine is monitored regularly, and the Duty Officer at the Embassy will contact you as soon as possible. When you leave a message, remember to state your name, the nature of the problem, where you are now, and the details of how the Duty Officer can contact you (e.g. leave your mobile phone number, or the phone number of the hotel/hostel where you are staying). If necessary, contact the police also. Please note that the Duty Officer will deal with emergencies only.
Contacting the Police/Emergency Services in UAE
If necessary, also contact the police*. The UAE Police can be contacted under 999 and other emergency services are as follows
Ambulance 998/999
Civil Defence 997
Coast Guard 996
Municipality 993
* Personal attacks, including sexual assault and rape, are relatively rare, but do happen. Please note that UAE law places a high burden of proof on the victim to demonstrate that sexual relations were not consensual, especially when the victim had consumed alcohol or where the attacker was known to the victim. If the sexual relations are determined to have been consensual, both parties may face prosecution for the offence of sex outside marriage. If in doubt, please contact the Embassy (+971 (0) 2 4958200) in the first instance.
Loss/Theft of Passport
If your passport is lost or stolen, contact the Embassy as soon as possible. You must also go to the nearest Police Station and make a report. Keep a copy of your statement to the police as you will have to submit it with your application for a new passport.