Passport WebChat
Our Passport WebChat is open Monday to Friday, 9.30am - 3.30pm ET / 8.30am - 2.30pm CST / 6:30am-12:30pm PT. Chats may be recorded for training and quality control purposes.
While all WebChat operators are staff of the Department of Foreign Affairs, this software solution is powered by a third party: Edgetier.
Further information available at:
- Department of Foreign Affairs Privacy Policy and Data Protection Policy.
Emergency Contact Details
Please note:
If you are in need of emergency assistance, please contact the Consulate at +1 212 230 2480 or +1 212 319 2555 and leave a message on the emergency line. This line is monitored regularly and the Duty Officer will contact you as soon as possible.
Alternatively, you may contact the Duty Officer at the Department of Foreign Affairs in Dublin at + 353-1-408 2000.